Remote Web Workplace 404 Error

Trying to log into Remote Web Workplace via an SBS 2011. Running Internet Explorer 11 (or using patched or updated Windows 7/8/8.1)

Screenshot below:

File or directory not found SBS 2011 Remote Web Workplace

This is not related to your server as you may even find that it looks like it connects for a brief second and then this appears.

To fix this, you need to add your RWW site to your Internet Explorer Compatibility list:

1)    Open Internet Explorer, navigate to your Remote Web Workplace URL login page.
2)    Press the “Alt” button which brings up the internet explorer menus
3)    Drop down “Tools” and then go to “Compatibility View Settings”.
4)    Your internet domain should be in the “Add this website” box, just press the “Add” button, then hit Close.
5)    Close Internet Explorer- restart and login.

This is not a server issues it is simply the client unable to access the site utilising newer browsing technology. This does not occur utilising Server 2012 Essentials.

What can Comms Group do for you? @commsgroupuk #solutions

After absolutely loving working for Comms Group over the past 12 months, I need to start asking some questions from my ever increasing contacts….

What can Comms Group do for you?

It may be a short answer, it may be a long one, but by messaging or calling me we can open a discussion on any projects or equipments needs. I’m not of the culture of hounding people, I’m a technical person, not driven by the closing end of month, but simply putting a solution that works, providing advice on the equipment that will fulfil a need and generally being a friendly ear to talk through issues and problems.

Providing a good level of customer service requires several ingredients

Comms Group pride themselves on customer service and I am a firm believer in listening to people, understanding what they are doing, or how they are doing it. This can then open up opportunities to improve performance, potentially save some money with an equal performance but cheaper solution, or simply seeing if we can piece together something from what is available. There is so much opportunity to make a difference to small and medium sized business, the slightest change can reap huge rewards for a company. The finer detail is how we operate, and ensuring our customers are provided the correct information so they can make a business decision based on facts and not a ‘Yes’ man that neither understands or cares to.

If you wish to call or message me, it’s entirely up to you, the offer is always open.

When you have the time, give me a call and we can certainly see…

What can Comms Group do for you?

Deploying RDS 2012 Single Server – Session Based deployment

Excellent guide – Thanks to Ryan Mangan

Ryan Mangan's IT Blog

This guide will show you how to deploy RDS 2012 on a single 2012 Server enabling the use of Remote Desktop Sessions and RemoteApps.

Point to note: This demonstration shows how to deploy RDS using Quick start. I will demonstrate how to deploy RDS using Standard deployment in a later post.

Preparing for RDS 2012

Before I Install RDS 2012, I will create the OUs and Security Groups required for my deployment. This will make the configuration of group polices easier later.

RDS AD OU groups


  • RDS Security Groups
  • RDSH Servers
  • RDS Servers
  • RDS Computers

I have also created the following Security Groups for RDS

RDS 2012 Security Groups

  • Personal-Pool VDI Users : Remote desktop users with allocated Virtual desktops
  • RDWeb Users: Remote desktop web users
  • RemoteApp Users: Remote App users
  • VDI Users: Virtual desktop users

There is no requirement to setup OU’s and security groups like I have done, but  I would recommend doing so to…

View original post 358 more words

Comms Group – LinkedIn #commsgroup #managedservices #completecomms

If you would be so kind as to follow the Comms Group UK Ltd Social Media Pages, we’re in the process of engaging our customers and general interest through our official sites, so for even more news and communications – please follow us below;

Linked In –

Twitter –

If you have any questions, don’t hesitate 🙂


New Comms Group Website

No introduction really….head on over to now and leave any feedback on Twitter or add me on LinkedIn

Thanks 🙂


Fujitsu & Comms Group

If you require any new desktop PC’s, laptops, workstations or NAS devices, speak to me here at Comms Group.

You can contact me directly on 01604 596092

Our Fujitsu partnership means we are offered preferential pricing and can pass these on to you, so give me a call today and I will personally arrange a quote for you! for further information about Comms Group UK Ltd

Fujitsu Celvin NAS Q802

Fujitsu Celvin NAS Q802

Fujitsu Celsius W530

Fujitsu Celsius W530

Great news for students and teachers – #Office365

Microsoft have recently announced that students and teachers will be able to ‘self-serve’ their ‘free’ subscriptions. Before, Microsoft put the onus on the schools and colleges to initiate the platform but now Microsoft have closed this gap.

Below is a quote from the Microsoft Office 365 blog explaining the changes and what is up for grabs for our learning/teaching friends.

It was just about a year ago we announced Student Advantage, a benefit that allows eligible students to get Office 365 from their school for free. One drawback to Student Advantage—the onus has been on the school to initiate the service, create an account and order the Office 365 license on behalf of the student.

Today we’re making it easier on the school IT department with a new self-serve model for students that lets them sign up for the free service on their own.

If you’re a student 13 years-old of age or older, here’s what you can do the check your eligibility and get Office for free:

  1. Go to Office 365 for Students.
  2. Enter a valid school-provided email address.

Here’s what qualified students will receive:

  • The latest versions of Microsoft Word, Excel, PowerPoint, OneNote, Outlook, Access and Publisher
  • Installation on up to five PCs or Macs, and Office apps on other mobile devices including Windows tablets and iPad
  • 1 Terabyte of OneDrive cloud storage
  • Office Online

Sign-up for students is available in the U.S. today, and will expand worldwide later this year.

CommsGroup Offers – July 2014

Latest offers from CommsGroup UK Ltd – for more information visit or call on the number below

CommsGroup UK Ltd July Offers

CommsGroup UK Ltd July Offers

The Office 365 confusion…

There are always questions regarding the Office 365 umbrella and what is right for the customer. Microsoft have made a tidy little page for getting the crux of what your customer wants vs all the bells and whistles that you can easily pay for above and beyond requirements.


The link to the Office 365 service comparison site is below;


This should enable you to get to the right plan through criteria quickly and efficiently.





Comms Group UK Ltd – A new role…..

I have recently jumped ship to become IT Manager at Comms Group UK Ltd. I have been offered a fantastic opportunity to work in a Telecoms company moving forward with their IT Managed Services offerings. I have now been at Comms Group for 4 weeks and already we’re taking things to a new level. The Telecoms side of the business offers competitive pricing and a clued up support base to offer insight and opinions with the technology in mind.

Moving towards the IT side of things I’ve recently attended the Service Desk and Support Event at Earls Court in London where I was able to meet some of the big players of Help Desk and support applications. It was a great insight into what is available and as such we are now moving forward with some excellent products This will enable us to offer a fantastic support portal for our customers and internal users, as well as the ability to remotely manage the IT infrastructure of our Managed Service contracts. We also have many other offerings including online backup and antivirus software that comes in at a very competitive price and we’d be very happy to quote you.

Moving forward we have plenty more to work on and improve but we’re making giant strides, if you’d like to be a part of our success and excellent support services then please give us a call for a competitive quote and informed opinion – 0844 848 8144

We may be able to give you some additional discount if you quote my name when making any enquiries – Either Stephen Pothecary or Guru365 – unfortunately I am unable to guarantee a discount as this may be unavailable to the products you require, but we can certainly give you a discount on any Managed Services enquiries or contracts.

Quote from the Comms Group UK Ltd Website –

At Comms Group, due to strategic partnerships we buy landline services on a wholesale basis from BT and have the same level of access to systems and support from BT Openreach as BT Retail. By understanding your needs we aim to provide better customer service than BT Retail. We can GUARANTEE you savings compared with your current telecoms supplier, typical savings are 35% and you can be assured that you will not receive loss in service when using Comms Group for your land line low cost call charges and line rental facility.

If you have any questions please feel free to give me a call and we’d be very happy to talk to you regarding any kind of Telecoms or IT related requirements. Even if you need pricing on a piece of equipment we’ll be very happy to get you the very best price we can through our many distribution partners.

Comms Group UK Ltd – 0844 848 81 44

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